Privacy Policy

1. Introduction

Webscape ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

By using our website or engaging our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

• Name and contact information (email address, phone number, postal address)
• Company name and business information
• Information you provide when contacting us through our website contact form
• Information you provide when engaging our services
• Technical information such as IP address, browser type, device information, and website usage data collected through cookies and analytics tools
• Any other information you choose to provide to us

3. How We Collect Information

We collect personal information in the following ways:

• Directly from you when you fill out our contact form or communicate with us
• When you engage our services or enter into a contract with us
• Automatically through cookies and similar technologies when you visit our website
• From third-party service providers, such as Google Analytics, which collect website usage data

4. Purpose of Collection

We collect and use your personal information for the following purposes:

• To respond to your inquiries and provide information about our services
• To provide and deliver our web development and related services
• To communicate with you regarding your projects and our services
• To improve our website and services
• To analyse website usage and trends through analytics tools
• To comply with legal obligations and regulatory requirements
• To protect our rights and interests, and those of our clients

5. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may disclose your personal information in the following circumstances:

• To service providers and contractors who assist us in operating our business and providing services (such as hosting providers, email service providers, and analytics providers)
• When required by law or to comply with legal processes, court orders, or government requests
• To protect our rights, property, or safety, or that of our clients or others
• In connection with a business transaction, such as a merger, acquisition, or sale of assets (with notice to affected individuals where required)
• With your explicit consent

6. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. This includes:

• Using secure servers and encryption where appropriate
• Limiting access to personal information to authorised personnel only
• Implementing appropriate technical and organisational security measures
• Regular review and updating of our security practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Cookies and Analytics

Our website uses cookies and similar technologies to collect information about your browsing behaviour. We use Google Analytics to analyse website usage and improve our services. Google Analytics may collect information such as your IP address, browser type, pages visited, and time spent on pages.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information (subject to legal and contractual obligations)
• Object to the processing of your personal information in certain circumstances
• Lodge a complaint with the Privacy Commissioner if you believe we have breached the Privacy Act

To exercise these rights, please contact us using the contact details provided below.

9. Retention of Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymise it.

10. International Data Transfers

Some of our service providers may be located outside New Zealand. When we transfer personal information overseas, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information in accordance with the Privacy Act 2020.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our website or services after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner: